Assembled

Ryan Wang, CEO
Investor
Jake Saper
Thesis
AI Coaching Networks
Founded
2018
Partnered
2020
Status
Private

Assembled builds software to transform and elevate customer support.

Its workforce management platform helps teams run their support operations, including forecasting support demand, building staffing plans, managing team schedules, and tracking and improving team performance. On average, businesses see an 80% decrease in manual reporting time, 2x increase in SLA performance, and a 25% increase in agent productivity.

Assembled is trusted by customer-centric companies including Etsy, Stripe, Notion, and Zoom.

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